kdmurray.blog

The crossroads of life and tech

MacBook: Day 1

Well the beast finally arrived! I’d like to think it was my scathing review of Apple’s customer service from earlier this month, but I highly doubt that Steve Jobs is an avid reader.

Well having had the chance to play with this new machine for only a couple of hours, I have to say I’m very impressed so far. The only practical applications I’ve put it to the test with so far are sending a few emails, taking some notes (questions about the MacBook), and writing up this post. The overall Mac experience has been very good, there certainly has been a great deal of care and attention put into “the little things”.

However there are a couple of pet peeves I have so far….

1. Maximizing Windows is hard to do. I realize that this may seem like a silly concept for some in today’s open-a-million-windows-at-once world, but I like to have my current activity fill my screen. I’ve had some difficulty figuring out how to do this with my new Mac.

2. Tabbing in windows. This may again just be a Windows-ism, but when I’m on a form, or in a window and I’ve finished typing, I want to be able to push tab and move to the next field, including any buttons. However the Mac OS X software only seems to want to send me to the next text field… managable, but annoying.

I’ll continue posting more about the MacBook in the weeks ahead, as I unconver interesting details, or annoying bugs. Stay tuned!

MacBook: Still Waiting…

Though I’m super-excited about my new MacBook I can’t say I’m very impressed with Apple’s honesty with regards to shipping dates.

Their website advertises a shipping date of 5-7 business days.  When I ordered the laptop they gave me a shipping date 8 days out.  I could understand that being back-to-school time and all, but on business day #8, they changed my shipping date!!!

Instead of shipping on September 14th like they had promised, the new shipping date is September 25th.  That’s a full 7 business days after the maximum ship-date that they promised on their website.  And to top it all off, they’re website STILL advertises a 5-7 business day shipping window.

My confidence in Apple’s customer service has been severely shaken.

Macbook: The adventure begins

As some of you may already be aware I’ve recently become somewhat enamoured with one of Apple’s newest releases the Intel Core Duo based Macbook.  I’ve never owned an apple computer, however in my recent search for a new notebook, several of the Macbooks new features really showed once again that Apple’s product designers put a great deal of thought into how the product will be used.

I’m currently waiting for it to be delivered…. and waiting with bated breath.  Hurry up, FedEx!