Gmail’s product manager pushed an article to the official Gmail blog late on Monday to acknowledge the problems that many GMail users faced trying to access their email on Monday afternoon (PT).
We’ve identified the source of this issue and fixed it. In addition, as with all issues that affect Gmail and our other services, we’re conducting a full review of what went wrong and moving quickly to update our internal systems and procedures accordingly.
The post does not provide any real detail as to the source of the problem, only an acknowledgment and an apology for the inconvenience.
The outage provided people with extra free time on their hands to try out their artistic abilities in describing the problem. This was my favourite of the GMail Fail Whales:
Image Credit: Todd Garland of HubSpot, this copy from YoavShapira’s photostream.
So yea, apparently email is critical to most people’s regular day. Whoda thunk it?

1 response so far ↓
1 Darren // Aug 13, 2008 at 5:36 am
Rumor mill points out that MobileMe was down around the same time.
Curious coincidence, eh?
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