Though I’m super-excited about my new MacBook I can’t say I’m very impressed with Apple’s honesty with regards to shipping dates.
Their website advertises a shipping date of 5-7 business days. When I ordered the laptop they gave me a shipping date 8 days out. I could understand that being back-to-school time and all, but on business day #8, they changed my shipping date!!!
Instead of shipping on September 14th like they had promised, the new shipping date is September 25th. That’s a full 7 business days after the maximum ship-date that they promised on their website. And to top it all off, they’re website STILL advertises a 5-7 business day shipping window.
My confidence in Apple’s customer service has been severely shaken.
0 responses so far ↓
There are no comments yet...Kick things off by filling out the form below.
Leave a Comment